Appointments

We have a fully computerised appointment system.

Telephone 01922 775138. Our helpful and fully trained reception staff will be able to arrange either a Doctor, Nurse or a treatment room appointment for you.

Or you can go online via app.patientaccess.com or visit account.patientaccess.com/Account/Login

Urgent appointments

For urgent appointments patients need to call the practice or walk-in at either 8.00am and 12.00pm.

Routine appointments

The practice offers routine appointments using online booking using app.patientaccess.com

Try the NHS App

You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to:

• check your symptoms and get instant advice
• book appointments
• order repeat prescriptions
• view your GP medical record
• access your Covid vaccination status
• and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Cancelling or changing an appointment

If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:

• Use Patient Access to cancel or change an appointment
• Phone us Monday to Friday. View our opening times
• Visit the surgery and speak with a receptionist. View our opening times

Extended Hours Appointments

Extended hours appointments are for workers only. These appointments, are available on Monday evenings between 6.30pm and 8.00pm with a GP.

Extra GP appointments (Enhanced Access).

Walsall ICB works with local GPs to create four Hubs based at:

• Pinfold Health Centre
• Darlaston Health Centre
• Anchor Meadow Health Centre
• Broadway Medical Practice.

The Hub’s are run by a group of local GPs.

Weekdays 6.30pm to 9.00pm

Saturdays 9.00am to 5.00pm

The enhanced access service is contracted by OurNet.

Cervical screening and phlebotomy appointments may also available. Please call the practice during usual opening times to find out more information.

Help us to help you

Please cancel your appointment if you don’t need it - someone else may.

Telephone Availability

If you have any urgent query and need to speak to a GP/Practice Nurse please contact reception who will arrange a time to enable you to do this.

Home Visits

At the discretion of the Doctors. Please request before 11.00am, unless in an emergency, by calling reception on 01922 775138.